Legal & Policy

ace355 Terms and Conditions

These Terms and Conditions govern your use of the ace355 platform. Please read them carefully before registering or placing any bets. By creating an account on ace355, you confirm that you have read, understood, and agreed to everything set out here.

Last updated: January 2025
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Quick Summary
One account per person
Must be 18 or older
Bonuses have wagering requirements
Withdrawals to registered accounts only
Responsible gaming tools available

What These Terms Cover

A quick overview of the main areas covered in the ace355 Terms and Conditions.

Account Eligibility

You must be at least 18 years old to register on ace355. Each person may hold only one account. Providing false information during registration is a violation of these terms and may result in account suspension and forfeiture of any balance.

Deposits & Withdrawals

ace355 supports bKash, Nagad, and Rocket for deposits and withdrawals. All transactions must be made from accounts registered in your own name. Third-party payments are not accepted and will be returned or flagged for review.

Bonus Terms

All bonuses on ace355 are subject to wagering requirements before withdrawal. Bonus funds and winnings derived from bonus funds cannot be withdrawn until the applicable wagering requirement has been met. Attempting to abuse bonus offers may result in cancellation.

Account Security

You are responsible for keeping your ace355 login credentials secure. Do not share your password with anyone. ace355 will never ask for your password via chat or email. Any activity on your account is your responsibility unless you report unauthorised access promptly.

Responsible Gaming

ace355 provides deposit limits, session reminders, and self-exclusion tools. Players who self-exclude may not attempt to open new accounts during the exclusion period. ace355 reserves the right to enforce responsible gaming measures on any account showing signs of problem gambling.

Prohibited Conduct

Collusion, use of automated betting software, exploitation of software errors, and any form of fraud are strictly prohibited on ace355. Accounts found engaging in prohibited conduct will be suspended immediately and any associated balances may be forfeited pending investigation.


1 Introduction

Welcome to ace355. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and ace355 ("the Platform"). By accessing, registering on, or using any part of the ace355 platform, you confirm that you have read these Terms in full and agree to be bound by them.

ace355 is an online gaming platform serving players in Bangladesh. The platform offers a range of games including slots, live casino tables, color prediction, and other gaming products. These Terms apply to all games, promotions, and services available on ace355.

Important: If you do not agree with any part of these Terms, you must not register an account or use the ace355 platform. Continued use of ace355 constitutes ongoing acceptance of these Terms.

2 Eligibility

To register and use ace355, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be legally permitted to participate in online gaming under the laws applicable to you.
  • You must not be a resident of any jurisdiction where online gaming is explicitly prohibited.
  • You must not be acting on behalf of another person when registering or placing bets.
  • You must not be a current employee, contractor, or close family member of an ace355 employee.

ace355 reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

3 Account Registration

Each player may hold only one account on ace355. Duplicate accounts are not permitted under any circumstances. If ace355 identifies multiple accounts belonging to the same individual, all duplicate accounts will be closed and any balances may be forfeited.

When registering, you must provide accurate, complete, and up-to-date information. This includes your real name, date of birth, and a valid contact method. Providing false or misleading information is a breach of these Terms and may result in immediate account suspension.

  • Use your real name as it appears on your official identification.
  • Provide a mobile number that you own and have access to.
  • Keep your account information updated if any details change.
  • Never share your login credentials with any other person.
Note: ace355 will never contact you to ask for your password. If you receive any such request, treat it as fraudulent and report it to our support team immediately.

4 Deposits

ace355 accepts deposits via bKash, Nagad, and Rocket. All deposit methods are mobile-based and designed specifically for players in Bangladesh. The minimum deposit amount is ৳10. There is no maximum deposit limit, though ace355 reserves the right to apply limits to individual accounts where necessary.

All deposits must be made from a payment account registered in your own name. ace355 does not accept third-party deposits. If a deposit is received from a payment account that does not match the registered account holder's name, the deposit may be returned and the account may be flagged for review.

  • Deposits are credited to your ace355 balance instantly in most cases.
  • If a deposit does not appear within 15 minutes, contact support with your transaction reference.
  • ace355 does not charge fees on deposits, though your payment provider may apply their own charges.
  • Deposited funds are held in your ace355 wallet and can be used to place bets on any available game.

5 Withdrawals

Withdrawal requests on ace355 are processed to the same payment method used for the most recent deposit, where possible. Withdrawals can only be made to accounts registered in your own name. ace355 does not process withdrawals to third-party accounts under any circumstances.

Before a withdrawal can be processed, ace355 may require identity verification. This is a standard procedure to protect players and prevent fraud. You may be asked to provide a copy of your national ID or other documentation. Failure to provide requested documents within the specified timeframe may result in the withdrawal request being cancelled.

  • Minimum withdrawal amount: ৳100.
  • Standard withdrawal processing time: within 24 hours of approval.
  • Withdrawals of bonus-derived winnings are subject to wagering requirements being met first.
  • ace355 reserves the right to conduct additional verification checks on large withdrawal requests.
Processing Times: Most withdrawals on ace355 are processed within a few hours. During peak periods or where additional verification is required, processing may take up to 24 hours. Exclusive Diamond members receive priority withdrawal processing.

6 Bonuses & Promotions

ace355 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus rules set out here. By claiming any bonus on ace355, you agree to the applicable terms.

Bonus funds are credited to a separate bonus wallet. Bonus funds cannot be withdrawn directly — they must first be converted to real funds by meeting the applicable wagering requirement. The wagering requirement for each bonus is stated clearly on the promotion page.

  • Bonuses are available to one account per person, per household, and per device.
  • ace355 reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses obtained through fraudulent means will be cancelled and the account may be suspended.
  • Wagering requirements must be met within the validity period stated for each bonus.
  • Unused bonus funds expire at the end of the validity period and cannot be reinstated.
  • ace355 may set game-specific contribution rates toward wagering requirements — check each promotion for details.
Exclusive Loyalty Program: Players enrolled in the ace355 Exclusive loyalty program receive weekly cashback, tier-based bonuses, and other rewards. These rewards are subject to the specific terms of the Exclusive program, available on the Exclusive page.

7 Game Rules & Fairness

All games available on ace355 are provided by certified third-party game developers. The outcomes of all games are determined by independently certified Random Number Generator (RNG) software. ace355 does not modify, adjust, or interfere with game outcomes in any way.

The Return to Player (RTP) percentages published on each game page are accurate and reflect the certified RTP of the game as provided by the developer. These figures represent long-term statistical averages and do not guarantee specific results for any individual session.

  • In the event of a technical error during a game round, the round may be voided and stakes returned.
  • ace355 is not responsible for losses resulting from a player's misunderstanding of game rules.
  • Game rules for each title are available within the game interface.
  • ace355 reserves the right to void bets placed on games affected by software errors or data feed failures.

8 Prohibited Conduct

The following activities are strictly prohibited on ace355. Engaging in any of these activities will result in immediate account suspension and may result in forfeiture of account balances:

  • Opening or operating more than one account on ace355.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using automated software, bots, or scripts to place bets or interact with the platform.
  • Colluding with other players to gain an unfair advantage in any game.
  • Exploiting software bugs, errors, or loopholes to obtain funds or advantages.
  • Using ace355 for any form of money laundering or financial fraud.
  • Attempting to reverse-engineer, copy, or reproduce any part of the ace355 platform.
  • Harassing, threatening, or abusing ace355 staff or other players.

ace355 employs fraud detection systems that monitor account activity continuously. Accounts flagged by these systems may be suspended pending investigation. During an investigation, access to funds may be temporarily restricted.

9 Account Suspension & Closure

ace355 reserves the right to suspend or close any account at any time, with or without prior notice, if there is reason to believe that the account holder has violated these Terms. In cases of suspected fraud or prohibited conduct, account balances may be withheld pending investigation.

Players may also request the closure of their own account at any time by contacting the ace355 support team. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to the player's registered payment account.

  • Account closure requests are processed within 48 hours.
  • Self-excluded players may not attempt to open new accounts during the exclusion period.
  • ace355 may retain account data after closure as required by applicable regulations.

10 Responsible Gaming

ace355 is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These tools are available in your account settings at any time.

If you feel that your gaming is becoming difficult to control, ace355 strongly encourages you to use these tools or contact the support team for assistance. You can also visit the Responsible Gaming page for more information and access to external support resources.

  • Deposit limits can be set on a daily, weekly, or monthly basis.
  • Self-exclusion periods range from 30 days to permanent exclusion.
  • During self-exclusion, ace355 will not send promotional communications to the excluded account.

11 Privacy

ace355 collects and processes personal data in accordance with its Privacy Policy. By registering on ace355, you consent to the collection and use of your personal data as described in the Privacy Policy. Your data will not be sold to third parties. It may be shared with payment processors, game providers, and regulatory bodies where required.

For full details on how ace355 handles your personal data, please read the Privacy Policy.

12 Limitation of Liability

ace355 provides its platform on an "as is" basis. While every effort is made to ensure continuous availability, ace355 does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond ace355's control may result in temporary unavailability.

ace355 is not liable for any losses arising from platform downtime, game errors that have been voided and refunded, or a player's failure to understand game rules. The maximum liability of ace355 to any player in connection with any single event shall not exceed the amount deposited by that player in the 30 days preceding the event.

13 Changes to These Terms

ace355 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last updated" date. Continued use of ace355 after changes are published constitutes acceptance of the updated Terms.

For significant changes, ace355 will make reasonable efforts to notify registered players via the contact information on their account. It is your responsibility to check this page periodically for updates.

14 Contact

If you have any questions about these Terms and Conditions, or if you need assistance with your ace355 account, please contact the support team via live chat on the platform or by email at [email protected]. The support team is available 24 hours a day, 7 days a week.

For responsible gaming support, visit the Responsible Gaming page. For frequently asked questions, visit the FAQ page.


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